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Getting help in an emergency

In an emergency, you can be disoriented and upset, so you need to know who to call and have important phone numbers to hand.

Emergency services

The main emergency services in Staffordshire are the police, fire and ambulance services.

To get help from any of these services in an emergency, you should ring 999.


When to call 999

 You should call 999 as soon as possible if:

  • you’ve been a victim of a crime, seen a crime being committed or think that a crime is about to happen.
  • someone’s been seriously hurt or their life is in danger.
  • there’s a fire.
  • there’s been a chemical spill.
  • there’s been a road, rail or air crash.
  • someone's trapped in a building or lift.

Crime Stoppers

Crime Stoppers is an independent charity helping to find criminals and help solve crimes.

They run the anonymous 0800 555 111 phone number that you can call to pass on information about crime. Or you can pass on information to them anonymously via their Giving Information Form|.


Injury and illness

NHS Choices is a website that tells you about where to go if you or someone you know may be ill or injured.  You can use the NHS Direct website to see if you need to see a doctor.

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